These Terms of Service govern your use of the website located at https://ryanmouquegolf.com.au/ and any related services provided by Ryan Mouque Golf.
By accessing https://ryanmouquegolf.com.au/, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Ryan Mouque Golf.
We, Ryan Mouque Golf, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.
These Terms of Service were last updated on August 30, 2024.
Ryan Mouque Golf Refund & Cancellations
Refunds
We understand that there may come a time to request a refund, and we aim to make the process as simple as possible. If you’re looking to be refunded for your order, we offer refunds as outlined below. If we issue a refund, we will only refund in the original currency of payment and to the original payment method.
Coaching Subscriptions
If within 7 days of your initial coaching payment, you are not happy with your online coaching, you can request a full refund.
Video Series
Full refund if requested within 72 hours.
Ryan Mouque Golf Academy Subscription
Full refund if requested within 72 hours of first subscription payment.
E-Book Refunds
As E-books are digitally downloaded content, we can not offer any refunds on e-books.
Subscriptions are paid on a monthly or yearly basis as decided by the user. After the initial term, the subscription is renewed automatically for the same duration until cancelled or modified by you. After the initial refund period, if you do not want your subscription to renew, you may cancel your plan in your account dashboard before the end of your subscription period. All recurring payments are final and non-refundable. Also, note that Ryan Mouque Golf will have no obligation to provide a refund of any amounts previously paid if you violate any part of this agreement.
Refund Process
To request a refund, email us at [email protected] with your Order Number and reason for refund and our support team will be happy to assist you with the next steps.
After determining you qualify for a refund, we will process your refund within 3-5 days from the request
Cancellations and Pausing Subscriptions
Cancelling Platinum and Premium Coaching and Academy Memberships
You can cancel your coaching or academy membership at any time inside your account profile. Your access will remain through your paid up period and you will lose access to all online content when your paid membership expires.
Pausing Platinum and Premium Coaching Programs.
You can pause your coaching program for a maximum of 3 months within a 12 month period and resume it at the same rate. After 3 months of pausing you can resume your membership at the current rate offered. When you request to pause your coaching program, you will still have access through your paid up period and the next payment will not be taken until you contact us to resume your program. When you resume, you will immediately gain access and be charged for your program. The new renewal date will then be based on the date you resume and the term initially decided upon by you. To pause a coaching program, email [email protected] within 48 hours of your renewal period for us to process the transaction before the renewal occurs. If you do not notify us within 48 hours, no refunds will be provided.
No pausing on one-time payments.
Limitations of Use
By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
- modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
- remove any copyright or other proprietary notations from any materials and software on this website;
- transfer the materials to another person or “mirror” the materials on any other server;
- knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Ryan Mouque Golf provides;
- use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
- use this website or its associated services in violation of any applicable laws or regulations;
- use this website in conjunction with sending unauthorised advertising or spam;
- harvest, collect, or gather user data without the user’s consent; or
- use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.
Intellectual Property
The intellectual property in the materials contained in this website are owned by or licensed to Ryan Mouque Golf and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.
This constitutes the grant of a licence, not a transfer of title. This licence shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Ryan Mouque Golf at any time.
User-Generated Content
You retain your intellectual property ownership rights over content you submit to us for publication on our website. We will never claim ownership of your content, but we do require a licence from you in order to use it.
When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide licence to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.
The licence you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the licence will continue until the relevant commercial or post has been discontinued by us.
You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences and our Privacy Policy.
Liability
Our website and the materials on our website are provided on an ‘as is’ basis. To the extent permitted by law, Ryan Mouque Golf makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.
In no event shall Ryan Mouque Golf or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Ryan Mouque Golf or an authorised representative has been notified, orally or in writing, of the possibility of such damage.
In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Accuracy of Materials
The materials appearing on our website are not comprehensive and are for general information purposes only. Ryan Mouque Golf does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.
Links
Ryan Mouque Golf has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by Ryan Mouque Golf of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.
Right to Terminate
We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.
Severance
Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Queensland, Australia. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Changes to This Policy
At our discretion, we may change our refund and cancellation policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this policy, we will post the changes here at the same link by which you are accessing this policy.
Questions
For questions relating to our policies, please contact us at [email protected]